Privacy Statement

Kirton Games Privacy Policy (Updated 2025)

Effective Date: October 9th, 2025
Last Updated: October 9th, 2025

This Privacy Policy explains how Kirton Games (“we,” “us,” “our”) collects, uses, stores, and protects personal information from users (“you” or “Users”) of the https://www.kirtongames.co.uk website (“Site”).
It applies to all products, services, and activities operated by Kirton Games, both online and in-store.

1. Personal Identification Information

We may collect personal identification information from Users in several ways, including but not limited to when Users:

  • Visit our Site

  • Register for an account

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form or participate in surveys

  • Enter competitions or promotions

  • Contact us via email, phone, or in person

Personal information may include (as appropriate):
name, email address, postal address, phone number, and payment details.

We collect personal information only when voluntarily submitted by Users. Users can choose not to provide personal information, but doing so may prevent participation in certain Site activities or services.

2. Non-Personal Identification Information

We may collect non-personal data such as:

  • Browser type and version

  • Device type and operating system

  • Internet service provider

  • Pages visited, duration, and referral source

This information helps us improve our website performance, usability, and customer experience.

3. Cookies and Similar Technologies

Our Site uses cookies and similar technologies to enhance User experience. Cookies help us:

  • Analyse site traffic and usage patterns

  • Remember preferences (e.g. currency, language, basket contents)

  • Personalise content and ads

You can manage or disable cookies via your browser settings. However, some parts of the Site may not function properly without cookies.
Our full Cookie Policy explains these technologies in more detail.

We use third-party services such as Google Analytics, Meta Pixel, and Shopify analytics for anonymised usage tracking and marketing optimisation.

4. How We Use Collected Information

Kirton Games may use Users’ information for the following purposes:

  • To process and fulfil orders — including shipping, payment, and customer support

  • To improve customer service — helping us respond more efficiently to requests

  • To personalise user experience — understanding how Users interact with our Site

  • To improve our products and services — based on customer feedback and trends

  • To send updates and marketing communications — where Users have opted in

  • To comply with legal and regulatory requirements

5. How We Protect Your Information

We adopt appropriate technical and organisational security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, and data stored on our Site.

  • All sensitive data exchanges occur over SSL-secured, encrypted channels.

  • Payment processing is handled securely by Shopify Payments and trusted third-party payment providers.

  • We do not store full credit/debit card information on our servers.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, including:

  • Legal, accounting, and reporting obligations

  • Customer service and aftersales support

  • Marketing (until you opt out)

You may request deletion of your data at any time (see Section 9).

7. Sharing Your Personal Information

We do not sell or rent Users’ personal information.
We may share limited data only with:

  • Service providers and business partners (e.g. couriers, payment processors, IT providers) to perform services on our behalf

  • Legal or regulatory authorities if required by law or to protect our legal rights

All third-party partners are contractually required to safeguard personal data and comply with UK GDPR.

8. Third-Party Websites and Services

Our Site may contain links to third-party websites (e.g. partners, suppliers, event organizers).
We are not responsible for the privacy practices or content of external sites.
Users should review the privacy policies of any third-party sites they visit.

Advertising and analytics partners (such as Google or Meta) may use cookies to deliver relevant ads based on browsing behaviour.
You can control ad preferences via your browser or ad settings on those platforms.

9. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access a copy of the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise these rights, contact us using the details below.

10. Changes to This Policy

Kirton Games may update this policy at any time.
When we do, we’ll update the “Last Updated” date at the top of this page.
We encourage Users to review this policy regularly to stay informed about how we protect their information.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Kirton Games
86 High Street, Crediton, Devon, EX17 3LB, United Kingdom
Tel: +44 (0)1363 773296
Email: store@kirtongames.com
Website: https://www.kirtongames.co.uk